Urgent Care

Convenient, Affordable, and Immediate Care When You Need It Most

At Keystone Direct Health, we understand that illness and injuries don’t always happen during regular office hours. That’s why we offer acute visits and urgent care as part of our comprehensive Direct Primary Care model. Whether you’re dealing with a sudden illness, an unexpected injury, or need quick medical attention, our team is here to provide the care you need—without the long wait times or surprise bills often associated with traditional urgent care centers or emergency rooms.

As a family medicine practice, we are equipped to handle a wide range of acute medical conditions. From common illnesses like colds and flu to sprains, minor injuries, and more, our dedicated team will provide prompt, effective care, all while maintaining the personal connection and convenience that Direct Primary Care offers.

What We Treat

We offer urgent care and acute visit services for the following conditions and more:

  • Colds, Flu, and Respiratory Infections: We can evaluate and treat upper respiratory infections, flu, COVID-19 symptoms, and other viral or bacterial infections, providing prescriptions and symptom management.

  • Minor Injuries and Sprains: Whether it’s a twisted ankle, cut, or bruise, we can assess, treat, and help you manage minor injuries without the need for an emergency room visit.

  • Stomach and Digestive Issues: If you’re experiencing nausea, vomiting, diarrhea, or other stomach concerns, we can diagnose and treat a variety of digestive disorders.

  • Skin Conditions: From rashes to infections, we can provide quick treatment for common skin issues, including prescriptions for topical treatments or oral medications if necessary.

  • Urinary Tract Infections (UTIs): UTIs can cause discomfort and require fast treatment. We offer testing and antibiotics to resolve these infections quickly.

  • Allergic Reactions: Mild allergic reactions can often be treated effectively with medication. We can help you manage your allergies with the appropriate treatment.

  • Asthma Exacerbations: If you experience worsening asthma symptoms, we provide immediate care to help manage flare-ups and improve your breathing.

  • Minor Lacerations: We can treat cuts and lacerations, providing stitches or wound care as needed to promote healing and minimize scarring.

  • Sprains, Strains, and Soft Tissue Injuries: Our team can diagnose and treat sprains, strains, and muscle injuries, offering recommendations for recovery and pain management.

Why Choose Keystone Direct Health for Acute Visits?

  • No Need for Emergency Room Waits: As part of our Direct Primary Care model, you can receive immediate care without the long waits typically found in emergency rooms or traditional urgent care clinics.

  • Affordable, Transparent Pricing: With our flat monthly or yearly membership fees, you’ll never be faced with surprise bills or co-pays. Acute visits are included as part of your membership, ensuring you get the care you need without financial stress.

  • Comprehensive Care in One Location: You won’t need to be referred to a specialist or urgent care center. Our team provides personalized care for a wide range of acute and chronic conditions, all under one roof.

  • Personalized, Patient-Centered Care: We take the time to get to know you and your healthcare needs, ensuring that every acute visit is treated with the same level of attention and care you’d expect from your primary care provider.

  • Convenience and Accessibility: Our Direct Primary Care model provides members with flexible access to care, including same-day appointments when possible, and a direct line to your healthcare provider for urgent concerns.

Frequently Asked Questions (FAQ)

What’s the difference between an acute visit and an emergency room visit?

Acute visits are for non-life-threatening conditions that need prompt attention, such as a fever, mild injury, or flu symptoms. Emergency rooms handle more severe or life-threatening conditions. We treat many issues that don’t require emergency care but still need quick intervention, allowing you to avoid unnecessary hospital visits.

Do I need to make an appointment for an acute visit?

We strongly recommend scheduling an appointment whenever possible. This helps us manage our schedule and ensure we’re prepared for your visit.

What should I do if I need urgent care after hours?

As a Direct Primary Care practice, we provide access to your healthcare provider even outside regular office hours. You can contact us directly to discuss your symptoms or needs, and we will guide you on how to proceed.

Are acute visits included in my membership?

Yes! All acute visits are included as part of your membership. There are no additional charges or co-pays for urgent care, which allows you to receive the care you need without any surprise bills.

What if I need a specialist for a more complex issue?

While we offer comprehensive family care for many conditions, if your issue requires specialized care, we’ll help refer you to trusted specialists in the Lehigh Valley or coordinate additional care as needed.

Get the Care You Need, When You Need It

At Keystone Direct Health, we are committed to providing high-quality, immediate care for a wide range of acute conditions. With our Direct Primary Care model, you can skip the long waits and high costs of traditional urgent care clinics and emergency rooms, getting the treatment you need when you need it.